Office2016 not activating the due a pre-installed license ()

Problem:

Office won’t activate regardless recognizing the key when using input;

Key is genuine and works on other computers

This usually will happen with hp/dell  new brand laptops

possible Cause:

you have got a pre-installed office key on your computer

Solution:

1.Uninstall all Office Apps ( This will solve other problems as Signature not working or dodgy office behavior

2.Uninstall pre-office installed key following this procedure:

3.From an elevated cmd prompt, find your office program files folder depending installation to run ospp.vbs 

4. Run the following command :

• cscript ospp.vbs /dstatus

The script will show you all linked licenses