Monitor 365 OneDrive Sync Failures in your tenant

  • A new preview feature is now available to Monitor Sync problems with OneDrive
  • As proactive measure , if you recently migrated to Teams/Sharepoint . Many companies are relying on in OneDrive sync to give an experience for the user similar to a File Server.
  • Once you enabled the Monitoring, you also need to deploy in your clients an extra setting to enable reports
  • This guidance contemplates you have Intune, for GPO deployments please check to learn article

https://learn.microsoft.com/en-gb/sharepoint/sync-health?tabs=windows

Requirements

Requirements ( Microsoft )

Before getting started, be sure that you’re familiar with the requirements needed to access the dashboard:

  • OneDrive sync apps on the Insiders or Production ring. Devices on the Deferred ring aren’t eligible for the preview. Set the sync app update ring.
  • OneDrive sync app version 22.230 or later for Windows and macOS.
  • Global Administrator, Office Apps Administrator or Microsoft 365 Administrator role access is required to enable and set up the dashboard for your organization. After the feature is enabled by one of these roles, one can also view the dashboard using Global reader or Reports reader access. To learn more about administrator roles and permissions in Microsoft 365, visit About Admin Roles.
  • Devices in your organization should allow connections to https://clients.config.office.net.

Enabling the Feature and deploy to your intune clients ( Windows )

Deploy to Your clients the value in Intune to send the reports

  • You can deploy a configuration profile , select enabled and paste the key from the tenant association key

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